Last Updated: 01-01-2026
Welcome to Dream Super Safari. These Terms and Conditions govern your use of our website and services. By booking a desert safari tour in Abu Dhabi or using our website, you agree to comply with and be bound by these terms.
Please read them carefully.
1. Company Overview
Dream Super Safari provides desert safari tours and related travel experiences in Abu Dhabi. Our services include transportation, guided tours, and entertainment activities.
2. Booking and Confirmation
- All bookings must be made through our website, phone, or email.
- A booking is considered confirmed only after receiving a confirmation message from our team.
- Customers are required to provide accurate and complete information at the time of booking.
- We reserve the right to refuse or cancel bookings at our discretion.
3. Payment Terms
- Payment can be made via agreed methods (cash, online transfer, or other available options).
- In some cases, advance payment may be required to secure your booking.
- Prices are subject to change without prior notice, but confirmed bookings will not be affected.
4. Cancellation and Refund Policy
Customer Cancellations
- Cancellations made at least 24 hours before the tour may be eligible for a full or partial refund.
- Cancellations made less than 24 hours before the scheduled tour may not be refundable.
No-Show Policy
- If you fail to appear at the agreed pickup time and location, it will be considered a no-show, and no refund will be issued.
Company Cancellations
- We reserve the right to cancel or reschedule tours due to weather conditions, safety concerns, or unforeseen circumstances.
- In such cases, you will be offered an alternative date or a refund.
5. Pickup and Timing
- Pickup time is usually between 2:00 PM – 3:30 PM, depending on your location in Abu Dhabi.
- Our driver will contact you to confirm the exact pickup time and location.
- Customers must be ready on time to avoid delays.
6. Health and Safety
- Certain activities (e.g., dune bashing) may not be suitable for pregnant women, elderly guests, or individuals with back or heart conditions.
- Customers must inform us in advance of any medical conditions.
- We reserve the right to restrict participation in certain activities for safety reasons.
7. Customer Responsibilities
By booking with us, you agree to:
- Follow all safety instructions provided by our staff and guides
- Respect local laws and cultural norms
- Avoid damaging equipment or vehicles
- Behave responsibly during the tour
Any damage caused by a customer may result in additional charges.
8. Liability Disclaimer
- While we take all reasonable precautions to ensure safety, participation in desert safari activities involves some level of risk.
- Dream Super Safari is not liable for any injury, loss, or damage to personal belongings during the tour.
- Customers participate at their own risk.
9. Travel Insurance
We recommend that all customers have valid travel insurance covering accidents, injuries, and personal belongings during the tour.
10. Website Use
- All content on this website is for informational purposes only.
- Unauthorized use, reproduction, or distribution of website content is prohibited.
- We do not guarantee that the website will always be available or error-free.
11. Intellectual Property
All content, including text, images, logos, and branding, is the property of Dream Super Safari and is protected by applicable copyright laws.
12. Privacy
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.
13. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date.
14. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising shall be subject to the jurisdiction of UAE courts.
15. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Dream Super Safari
📞 Phone: +971 56 718 9609
📧 Email: info@dreamsupersafari.com